Terms of Service
These terms apply when you use the NutriHealth app. By creating an account or using the app you agree to them. Please also read our Privacy Policy.
US users: section 14 requires disputes to be resolved by individual arbitration rather than in court or class actions, unless you opt out within 30 days.
1. The service
NutriHealth helps you log food and see calories and nutrients against your targets. Some features use AI to recognise foods and estimate portions and nutrition.
2. Not medical advice
NutriHealth is for general wellness and information only. It is not a medical device and does not diagnose, treat or prevent any condition. Talk to a doctor or registered dietitian before changing your diet or exercise, especially if you are pregnant, under 18, or have a medical condition or an eating disorder.
3. Estimates, allergens and food safety
Nutrition values, portion sizes and AI results are estimates and can be wrong. Food data comes partly from public databases and AI, and may be incomplete. Don’t rely on NutriHealth for allergens, ingredients, food safety or medical dosing (for example insulin). Check anything important yourself.
4. Your account
You must be at least 13, or the minimum age of digital consent where you live if higher. If you are 13 to 17, you may use NutriHealth only with the permission of a parent or guardian, who agrees to these terms for you and is responsible for your use. Keep your sign-in secure and give accurate information. You can delete your account at any time in the app.
5. Free plan and NutriHealth Plus
- The free plan includes a limited number of AI photo and voice logs per day; search and barcode logging are unlimited.
- NutriHealth Plus is a subscription, billed monthly or yearly through Google Play at the price shown in the app before you buy, plus any taxes.
- If a free trial is offered, you won’t be charged until it ends; the subscription then starts unless you cancel in Google Play before the trial ends.
- Subscriptions renew automatically at the then-current price until you cancel. Cancel any time in Google Play → Payments & subscriptions; you keep Plus until the end of the paid period.
- Refunds are handled by Google Play under its refund policy, except where the law gives you more. If local law gives you a right to cancel a purchase within 14 days (for example in the EU or UK), that right applies.
- Deleting your account doesn’t cancel a subscription; cancel it in Google Play.
- We may change prices or Plus features. Price changes apply from your next billing period, after notice as Google Play requires, and you can cancel before they apply.
6. Acceptable use
Use NutriHealth only for your own personal, non-commercial purposes. Don’t try to break or overload it, access other people’s data, scrape it, automate requests to our AI features, reverse-engineer it, upload unlawful, violent, explicit or harmful content, or upload photos of other people without their consent. We may limit or suspend accounts that do.
7. Your content
You own the photos, logs and other content you add. You give us a limited, non-exclusive licence to store and process it only to provide the service to you, including sending it to the AI providers described in the Privacy Policy. The licence ends when you delete the content or your account.
8. Our app
The app, its design, software and brand belong to us and are licensed to you, not sold, for personal use while you follow these terms. Food data comes partly from public databases such as USDA FoodData Central.
9. Third-party services
Some features rely on services we don’t control, such as Google Play (purchases), Health Connect (activity) and Sign in with Google. Their own terms and privacy policies apply to them, and we’re not responsible for them.
10. Copyright
If you believe content in NutriHealth infringes your copyright, email support@nutrihealthai.app with details and we’ll respond promptly.
11. Availability and changes
We work to keep NutriHealth running but can’t promise it will always be available or error-free. We may change or discontinue features; we’ll give reasonable notice of changes that significantly affect paid features.
12. Disclaimers and limitation of liability
To the extent the law allows, NutriHealth is provided “as is” and “as available”, without warranties of any kind. We are not liable for indirect, incidental, special or consequential losses, or for decisions made based on estimates in the app. Our total liability for any claim is limited to the greater of US$100 or the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or rights you have under consumer protection law.
13. Indemnity
To the extent the law allows, you agree to cover our reasonable losses from third-party claims caused by your breach of these terms or misuse of the app. This doesn’t apply where local consumer law forbids it.
14. Disputes
Please contact us first at support@nutrihealthai.app; we’ll try to resolve any issue informally within 60 days.
If you live in the United States
Any dispute that isn’t resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, instead of in court, except that either of us may bring a qualifying claim in small-claims court. You and we waive the right to a jury trial and to take part in a class action or class arbitration. We’ll pay the filing fees above what you’d pay in court. You can opt out of this section by emailing us within 30 days of first accepting these terms with “Arbitration opt-out” in the subject. If this section is found unenforceable, disputes go to the courts described below.
If you live anywhere else
Disputes go to the courts of Ontario, Canada. If you are a consumer, you also keep any right to bring a claim in the courts where you live and to rely on the mandatory consumer protection laws of that place. Arbitration and class-action waivers don’t apply to consumers in Canada.
15. Law
These terms are governed by the laws of Ontario and the federal laws of Canada that apply there, and, for the arbitration section, the U.S. Federal Arbitration Act, without affecting mandatory consumer rights where you live.
16. Ending your use
You can stop using NutriHealth and delete your account at any time. We may end access for serious or repeated breaches of these terms, or if required by law. Sections that by their nature should survive (such as 3, 12, 13 and 14) continue after your account ends.
17. General
- These terms and the Privacy Policy are the whole agreement between you and us about NutriHealth.
- If any part is unenforceable, the rest still applies.
- If we don’t enforce a term right away, we don’t give it up.
- You may not transfer these terms; we may transfer them if the app is sold or merged, with your rights unchanged.
- You may not use NutriHealth where the law prohibits it, including in sanctioned countries.
- Google is not a party to these terms and isn’t responsible for the app.
18. Changes to these terms
We’ll update the date above and tell you in the app at least 30 days before significant changes take effect. If you don’t agree, you can delete your account before then. If you keep using NutriHealth after the changes take effect, you accept the updated terms.
Contact
support@nutrihealthai.app · NutriHealth, Ontario, Canada